Getting to know you
The relationship begins with a detailed information-gathering exercise during which we set out to learn as much as we can about you, your financial world, your hopes and aspirations, concerns, opportunities and your strengths.
We introduce ourselves, provide you with as much information as you would like about our business, and we jointly agree how we work together. We outline the services we can provide and the costs of those services.
Understanding and analysis
In order to best serve you, we glean all we can about your financial goals, objectives and priorities, and the reasons behind these. These are discussed at some length and stress tested to assess their suitability and viability. We also explore your perceived risks and your attitude towards these issues.
With your authority, we communicate with your existing providers to obtain all the necessary information about your current financial plans, policies and any commitments. We gather and review all the documents and information about your current financial arrangements to gain a clear and detailed picture of your position and how you arrived there.
Advice and implementation
Once we’ve gathered all the necessary information, we provide you with tailored financial recommendations. We devise a personal, holistic investment strategy which addresses your desired goals and objectives. We review and recommend providers if applicable, and present you with an initial strategy report. We spend as much time as you need, ensuring you understand and are happy with the proposed route, answer any questions and agree a timeframe for implementation.
We support you with making any applications, handle all the necessary paperwork wherever possible, and liaise with all the parties involved. We monitor your applications through to full implementation.
Review and respond
Our aim is to build a long-standing, trusted relationship with you. The financial world is constantly developing, your circumstances will always be changing, so financial plans need to continually evolve; it is essential that we regularly review your arrangements to ensure that they match your on-going goals and objectives at any given period throughout your lifetime.
We liaise with your providers to seek regular valuations to keep our finger on the pulse of your plan. We provide you with continuing support and servicing to suit your specific needs throughout our working relationship, and we invite you to regular meetings to review your personal circumstances. We also get in touch between times if we feel something is relevant to you.